Explee's Privacy Policy

Explee LTD ("Explee," "we," "us," or "our") values the privacy of our users ("user" or "you"). This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website https://explee.com (the "Site") and the Explee service, including any associated applications (the "Service").

Scope of This Privacy Policy

This Privacy Policy applies to personal data Explee LTD handles on its own account. Where Explee processes personal data on a customer's instructions, our Data Processing Agreement applies instead.

Customer's Role

For the personal data you process using the Service, you are the controller (or a processor acting for your own controller). Your responsibilities:

• Ensuring you have a valid legal basis for processing the contact data
• Honouring individual rights requests (access, deletion, opt-out) within the time limits GDPR sets (generally one month)
• Maintaining an internal suppression list for individuals who opt out
• Being transparent with prospects about how you obtained their information

Information We Collect

We collect information about our customers in the following ways:

• Personal Data: We collect your name and email address when you register or use the Service, and the details you give us while using it, such as your company, sender names, domain registrant contact details, billing details and the accounts you connect.
• Derivative Data: Automatically collected information includes your IP address, browser type, operating system, and access times.
• App Usage Data: We monitor how you use the Service to improve it.

Information Collected From Other Sources

We collect data from third-party sources to provide the Service to customers.

Business & Professional Data

We collect information from publicly available sources, including:

• Business directories and registries
• Publicly accessible corporate information
• Professional publications and announcements
• Company websites and other publicly accessible professional sources

Professional Contact Details

We may collect certain personal information from data providers, such as professional contact details, job titles, and information about the individual's company or employer. This data allows our customers to run queries and engage in professional networking and B2B communications.

Use of Information

Your information is used to manage your account, produce analytics, ensure the functionality of the Service, and measure and improve our marketing, including the advertising described below.

We also hold your billing details; payments are handled by our payment provider. We use account and billing data to provide the Service under our contract with you, and for security, analytics, marketing and advertising on our legitimate interests in running and growing our business. We share it with service providers that help us run the Service (such as hosting, payments, email, analytics and advertising), professional advisers, and authorities where the law requires. Some of them are outside the United Kingdom; we protect those transfers with adequacy regulations or approved contractual clauses. You can ask us to access, correct, delete, restrict or port your account data, object to its use, and opt out of marketing at any time, using the unsubscribe link in our emails or at [email protected]. You can also complain to the Information Commissioner's Office (ico.org.uk). Our use of cookies and similar technologies is described under Cookies and Tracking Technologies below.

Cookies and Tracking Technologies

We use cookies and similar technologies for three purposes:

• Essential: to keep you signed in, secure your account, and make the Site work.
• Analytics: to understand how the Site is used, fix errors, and improve it.
• Advertising: to measure our ads and show them to people who visited the Site. Our advertising partners may set their own cookies under their own privacy policies. Third-party vendors, including Google, use cookies to show our ads on sites across the internet based on your past visits to the Site.

Advertising

We may share your email address (hashed, except where a platform needs it otherwise), ad identifiers, IP address, browser details and purchases you make with our advertising partners to measure our ads, show them to you, avoid showing them to existing users, and reach similar audiences. You can opt out at any time in the ad settings of each platform or by blocking non-essential cookies in your browser.

Data Retention

We retain your personal information for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Data Security

We implement a variety of security measures to maintain the safety of your personal information.

Your Choices and Rights

Individuals have the following rights regarding their professional data:

• Right to Access: Request confirmation of what data we hold
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your professional profile from our database
• Right to Object: Object to processing based on legitimate interest
• Right to Restriction: Request limitation of processing in certain circumstances

How to Exercise Your Rights

• Contact us at [email protected] with your request. We will respond within one month.
• We will tell you what data we hold about you, where it came from, and the categories of recipients; we do not identify individual customers where that would disclose their confidential information. If you wish to ensure your professional email is not discoverable through the Service, contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date and will be effective as soon as it is accessible; we will tell account owners about material changes by email or in the app. We encourage you to review this Privacy Policy periodically to stay informed of our privacy practices.

Contact Us

For any questions or comments about this Privacy Policy, please contact us at: