How to Use Uber Cash Uber Eats: A Comprehensive Guide

Understanding Uber Cash and its application to Uber Eats

Yes, you can use Uber credits on Uber Eats. Uber credits can be used on Uber Eats by selecting it as your payment method during checkout. In the UK, Uber Money allows you to use your Uber Cash balance for food delivery orders through the Uber Eats app. Understanding how to use Uber Cash on Uber Eats is essential for maximizing your benefits.

How to use Uber Cash on Uber Eats

• Select Uber Cash at checkout: When using Uber Cash on Uber Eats, during the checkout process in the app, ensure the button beside Uber Cash is toggled to the left and showing up green to use your Uber Cash balance
• Add Uber Cash to your account: You can add Uber Cash through gift cards, credit card benefits, or courtesy credits from Uber
• Check your balance: Ensure you have sufficient Uber Cash balance to cover your order when using Uber Cash on Uber Eats

Uber Cash and Uber credits compatibility

• Can I use Uber credits on Uber Eats?: Yes, Uber credits can be used for both Uber rides and Uber Eats orders, offering flexibility in how they are utilized
• Credit sources: Uber Eats credits can be earned through gift cards, certain credit card benefits, or as a courtesy credit if an issue arises with an order
• American Express Platinum benefit: The Amex Platinum Card offers $15/month and $35 in December as Uber credits, which can be used on Uber Eats

How to use Uber Money on Uber Eats UK

• Uber Eats revenue in UK: In 2022, Uber Eats generated £700 million in revenue in the UK, indicating its significant presence in the market
• Uber Money services: While specific UK offerings aren't detailed, Uber's global financial services include digital wallets and debit/credit cards, which may be available or upcoming in the UK market
• Real-time earnings: Uber's instant pay feature allows drivers to access earnings in real-time without fees, which may extend to Uber Eats delivery partners in the UK

Important considerations when using Uber Cash on Uber Eats

• Expiration of credits: American Express Platinum card Uber credits expire at midnight on the last day of each month and do not roll over
• Credit posting: Uber credits from sources like Amex Platinum post to the Uber account on the first day of each month
• Cash payments: Uber Eats does not accept cash payments in the United States, but may accept cash in a few places worldwide

Customer support for Uber Cash issues on Uber Eats

• In-app support: For issues with how to use Uber Cash on Uber Eats app, go to Account → Help → Help With an Order in the app to connect with a support assistant
• Phone support: Call 1-800-253-9377 for direct customer support, though wait times may vary
• Twitter support: Tweet @Uber_Support for assistance with Uber Cash or Uber Eats issues

Step-by-step guide to applying Uber Cash on Uber Eats

To apply Uber Cash to an Uber Eats order, open the Uber Eats app, go to checkout, and ensure the Uber Cash toggle is switched on (green). Uber Cash will be automatically applied as the default payment method. If your Uber Cash balance is insufficient, the remaining amount will be charged to your primary payment method.

How to apply Uber Cash to Uber Eats orders

Adding funds to Uber Cash

Before using Uber Cash on Uber Eats, ensure you have sufficient funds:

• Add funds via the app:

  • Open the Uber app
  • Tap your profile picture
  • Select "Wallet" or "Uber Cash"
  • Choose the amount to add ($25, $50, or $100)
  • Select your payment method
  • Confirm the transaction

• Enable auto-refill:

  • Set up automatic refills when your balance falls below $10 to avoid running out of Uber Cash

How to apply Uber Cash to your Uber Eats order

• During checkout:

  • Place your Uber Eats order as usual
  • At the checkout screen, ensure the Uber credits button is toggled to the left and showing green
  • This is how you pay with Uber Cash on Uber Eats

• Default payment method:

  • Uber Cash is automatically applied as the default payment method for Uber services, including Uber Eats

• Partial payment:

  • If your Uber Cash balance doesn't cover the entire order, the remaining amount will be charged to your primary payment method

Checking your Uber Cash balance for Uber Eats

• In-app balance check:
  • Open the Uber or Uber Eats app
  • Tap your profile picture
  • Select "Wallet"
  • Your Uber Cash balance will be displayed

Additional information on using Uber Cash for Uber Eats

Uber Cash benefits

• Versatility: Uber Cash can be used across Uber services, including rides, Uber Eats, and JUMP bikes/scooters

• Savings: Users can save up to 5% on purchases by keeping their Uber Cash balance loaded

Limitations and considerations when using Uber Cash on Uber Eats

• Country restrictions: Uber Cash is only valid in the country where it was purchased

• No cash-out option: Uber Cash cannot be converted to real currency or cashed out

• Expiration: Regular Uber Cash does not expire, but promotional credits may have expiration dates

Troubleshooting Uber Cash issues on Uber Eats

Uber Cash may not work because you haven't added your eligible American Express card to your Uber account or enabled the "Uber Cash" function at the top of the app. To use Uber Cash on Uber Eats, check your Uber Cash balance, ensure it's sufficient for the order, and contact Uber support if problems continue. Learn how to use Amex Uber Cash for Uber Eats and how you can use your Uber Cash on Uber Eats effectively.

How to use Uber Cash on Uber Eats

Setting up Uber Cash

• Add eligible American Express card: Add your Amex Platinum, Centurion, or Gold card to your Uber account wallet to automatically trigger Uber Cash credits and learn how to use Amex Uber Cash for Uber Eats
• Enable Uber Cash: In the Uber Eats app, enable the "Uber Cash" function at the top of the app before placing your order to use Uber Cash on Uber Eats
• Check Uber Cash balance: Verify that you have sufficient Uber Cash balance to cover your order and understand how you can use your Uber Cash on Uber Eats
• Understand credit allocation: Amex Gold cardholders receive $10/month ($120/year), while Platinum cardholders get $15/month (up to $35 in December, totaling $200/year) for Uber Cash usage

Troubleshooting Uber Cash issues

• Insufficient balance: If Uber Cash doesn't cover the full order cost, the primary payment method on your account will be charged the difference, which may explain why your Uber Cash doesn't work
• Expiration check: Uber Cash credits expire at midnight on the last day of each month and do not roll over, potentially affecting how you use Uber Cash on Uber Eats
• App updates: Ensure your Uber Eats app is up-to-date to avoid potential compatibility issues when using Uber Cash
• Payment method verification: Confirm that your Amex card is correctly added and set as a payment method in the Uber Eats app to use Amex Uber Cash for Uber Eats

Common Uber Cash problems and solutions

Uber Cash not applying to order

• Toggle Uber Cash: Make sure the Uber Cash option is toggled on under payment methods in the app settings to use Uber Cash on Uber Eats
• Check for restrictions: Some promotions or Uber Cash credits may have specific usage conditions, which could explain why your Uber Cash doesn't work
• Verify order eligibility: Ensure your order meets any minimum requirements for using Uber Cash and learn how you can use your Uber Cash on Uber Eats effectively

Balance transfer issues

• Wait for processing: Sometimes there may be delays in balance transfers, especially during weekends or holidays, affecting how to use Uber Cash on Uber Eats
• Check bank records: Verify with your bank that there are no issues on their end regarding transfers when using Amex Uber Cash for Uber Eats

Contacting Uber support

If issues persist and you're still wondering why your Uber Cash doesn't work:

• Use in-app support: Access the help section in the Uber Eats app to report specific order issues related to using Uber Cash
• Provide evidence: When requesting refunds or reporting issues with how to use Uber Cash on Uber Eats, provide photo evidence if possible
• Be persistent: If automated responses are unhelpful in resolving how you can use your Uber Cash on Uber Eats, request to speak with a human representative
• Check social media: Uber's social media channels may offer alternative support options for Uber Cash usage on Uber Eats

FAQ

How do I add Uber Cash to my account for Uber Eats?

Open the Uber app, tap your profile picture, select 'Wallet' or 'Uber Cash', choose an amount to add, and confirm the transaction with your preferred payment method.

Can I use Uber Cash for both rides and food delivery?

Yes, Uber Cash can be used for both Uber rides and Uber Eats orders, offering flexibility in how you utilize your credits.

Is there an expiration date for Uber Cash on Uber Eats?

Regular Uber Cash does not expire. However, promotional credits or those from sources like American Express may have expiration dates, typically at the end of each month.

What should I do if my Uber Cash isn't showing up on Uber Eats?

Ensure the Uber Cash option is toggled on in the app settings. If the issue persists, check for app updates or contact Uber support through the help section in the app.

Can I combine Uber Cash with other payment methods on Uber Eats?

Yes, if your Uber Cash balance doesn't cover the entire order, the remaining amount will be automatically charged to your primary payment method.