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How to Cancel AutoDS Subscription: A Comprehensive Guide

Alex KataevbyAlex Kataev·Sep 4, 2024
In Short

To cancel AutoDS subscription, go to Settings > Account & Billing, click "Cancel account" and confirm. You can cancel AutoDS membership, change subscription plans, update payment methods, or view payment history in this section. For refunds or to pause your account, contact customer support directly. Cancel before the 14-day trial ends to avoid charges, and note that account deletion is irreversible.

Steps to cancel your AutoDS subscription

To cancel AutoDS membership, log in to your AutoDS account and go to Settings > Account & Billing. Scroll down and click the "Cancel account" button. Confirm the cancellation when prompted. For AutoDS trial cancellation, make sure to cancel before the 14-day period ends to avoid charges.

Cancellation process for AutoDS membership

General subscription cancellation

  • Log in to your AutoDS account: Access your dashboard to begin the process of canceling your AutoDS membership
  • Navigate to Settings: Click on the Settings option to proceed with canceling your AutoDS subscription
  • Access Account & Billing: In the Settings menu, find and select the Account & Billing section to cancel your account
  • Locate Cancel account button: Scroll down the page until you find the "Cancel account" button for AutoDS
  • Confirm cancellation: Click the button and confirm your decision to cancel your AutoDS membership
  • Await confirmation: The system will initiate the cancellation process for your AutoDS subscription, which is irreversible

AutoDS trial cancellation

  • Cancel before trial ends: Ensure you cancel your AutoDS trial before the 14-day free trial period ends to avoid being charged
  • Follow general cancellation steps: Use the same process as canceling a regular AutoDS subscription
  • Check for $1 charge: Be aware that AutoDS may charge $1 for the trial period

Additional considerations when canceling AutoDS

Before canceling your AutoDS subscription

  • Backup your data: Create a backup of any important data stored in your AutoDS account
  • Check for promotions: Review any ongoing promotions or special offers that might make retaining your AutoDS subscription advantageous
  • Consider alternatives: Explore alternative dropshipping tools that may better suit your needs if you're set on canceling AutoDS

After cancellation of AutoDS membership

  • Verify email confirmation: Check your email for a cancellation confirmation from AutoDS
  • Monitor bank account: Keep an eye on your bank account for any unexpected charges after canceling AutoDS
  • Provide feedback: Consider giving feedback on your reason for canceling the AutoDS subscription

Troubleshooting AutoDS cancellation

If you can't find the option to cancel your AutoDS subscription:

  • Double-check Account & Billing: Ensure you're in the correct section to cancel your account
  • Refresh your session: Try logging out and logging back in to cancel AutoDS
  • Clear browser data: Clear your browser's cache and cookies to resolve issues with canceling AutoDS
  • Contact support: If issues persist, reach out to AutoDS support for assistance with cancellation

Consequences of canceling AutoDS subscription

  • Access duration: Your access to features continues until the end of your current billing cycle after canceling AutoDS
  • Feature limitations: After cancellation, premium features of AutoDS will no longer be available
  • Data retention: Your account information and data are saved for 30 days before being permanently deleted after canceling AutoDS

Customer support for AutoDS cancellation

If you encounter any difficulties during the process to cancel your AutoDS subscription:

  • Help center: Visit the AutoDS help center at help.autods.com for additional guidance on cancellation
  • Live chat: Use the support chat feature for real-time assistance with canceling AutoDS
  • Submit a ticket: Create a support ticket for more complex issues related to canceling your AutoDS membership

Managing your AutoDS account and billing

To change your subscription plan in AutoDS, access Settings > Account & Billing. You can change subscription plans, update payment methods, and view AutoDS payments history in this section. Use the "Manage/Cancel account" option for pausing or canceling your AutoDS subscription. PayPal, Payoneer, and credit cards are supported payment methods in AutoDS billing settings.

Subscription plan management

Changing your subscription plan

  • Access account settings: Log in to AutoDS and navigate to Settings > Account & Billing to change subscription plan
  • Review available plans: AutoDS offers various plans based on package volume and marketplace:
    • Import plans (e.g., eBay starter at $17.90/month for 400 packages)
    • Starter plans (e.g., Amazon at $69.90/month for 500 packages)
    • Advanced and customized plans for higher volumes
  • Consider annual subscriptions: Get a 25% discount on yearly plans
  • Upgrade or downgrade: Select the desired plan and follow the prompts to change your AutoDS subscription plan

Pausing your account

  • Temporary suspension: Go to Settings > Account & Billing, click "Manage/Cancel account", and choose "Pause Account"
  • Duration and effects:
    • Account data saved for 30 days
    • Scheduled uploads canceled
    • Automatic reactivation after 30 days

How to cancel AutoDS subscription

  • Cancel process: In Settings > Account & Billing, click "Manage/Cancel account", then select "Cancel Subscription" to cancel AutoDS subscription
  • Multiple plans: If you have multiple plans, cancel each individually before canceling the entire account
  • Irreversible action: Cancellation is permanent and will delete your account

AutoDS billing settings

Changing payment method in AutoDS

  • Change payment details: Go to Settings > Account & Billing, click edit, select preferred method (credit card, PayPal, or Payoneer), update information, and save to change payment method in AutoDS
  • Processing time: New payment method may take up to 12 hours to update

Supported payment methods

  • Available options:
    • PayPal
    • Payoneer
    • Credit cards
  • Payoneer fees: A 3% fee is added when loading funds via Payoneer

AutoDS payments history

Viewing transaction history

  • Access payments page: Navigate to the Payments section in your AutoDS account sidebar to view AutoDS payments history
  • Recent and pending withdrawals: Check the Next withdrawal section for unpaid order amounts

Withdrawal schedule and eligibility

  • Set withdrawal preferences:
    • Choose payment frequency
    • Set minimum automatic transfer amount
  • Order eligibility: Orders become eligible for payment 3 days after adding a valid tracking number

Exporting payment data

  • CSV export: Download the order report from your AutoDS account for a detailed CSV file of orders and payments

Refund process and account closure

AutoDS refund can be requested by canceling your AutoDS subscription through account settings or customer support. To cancel AutoDS subscription, pause AutoDS account, or cancel online subscription, access your account settings or contact customer support. Request refunds directly from AutoDS, but be aware of their strict policies. How to cancel AutoDS subscription involves accessing account settings or contacting support. AutoDS refund requests should be made directly to the company. Pause AutoDS account options may be available in account settings. Cancel online subscription through the website or by contacting customer service. Note that account deletion is irreversible and erases all data.

Canceling AutoDS subscription

  • Cancel through account settings (How to cancel AutoDS subscription):

    • Log in to your AutoDS account
    • Go to Settings > Account & Billing
    • Scroll down to find the Cancel account button
    • Click and confirm cancellation
  • Contact customer support (Alternative way to cancel AutoDS subscription):

    • Reach out via phone, email, or live chat
    • Provide account details for verification
    • Request cancellation and follow their instructions
  • Use a third-party service (For those struggling to cancel online subscription):

    • Services like Unsubby offer assistance in cancellation
    • They create a personalized cancellation letter for a fee
    • The letter is forwarded to AutoDS requesting termination

Requesting a refund

  • Contact AutoDS support directly (How to request an AutoDS refund):

    • Explain your situation and request a refund
    • Be aware that full refunds are rare, as Shopify takes a percentage
  • Check refund policy (AutoDS refund guidelines):

    • AutoDS has a 5% return rating limit based on lifetime order history
    • Returns are only facilitated for orders $10 or above
  • Review your purchase history (Tracking your AutoDS refund):

    • Log into your AutoDS account
    • Check the purchase history section for refund status

Account closure and data management

  • Understand the consequences (Before you cancel AutoDS subscription):

    • Deleting your account is irreversible
    • All associated data and settings will be permanently erased
  • Backup important data (Preparing to cancel online subscription):

    • Before canceling, create a backup of any significant data
    • Ensure your valuable information remains secure
  • Remove personal information (Final steps to cancel AutoDS subscription):

    • Delete any personal or payment information from the service portal
    • This helps avoid potential data breaches after cancellation
  • Be aware of subscription laws (Regulations affecting how to cancel AutoDS subscription):

    • The FTC proposes requiring companies to offer online cancellation options
    • Companies should send reminders before automatic renewals
  • California-specific regulations (State laws on how to cancel online subscription):

    • Senate Bill 313 requires merchants to clearly state new prices after free trials
    • Customers who accept a subscription offer online must be able to cancel online

Additional options

  • 🔵 Pause AutoDS account (Alternative to canceling AutoDS subscription):
    • Some services offer the option to pause rather than cancel
    • Contact AutoDS support to inquire about pausing your account temporarily
    • This can be useful if you plan to resume services in the future

FAQ

How do I cancel my AutoDS subscription through the website?

Log in to your AutoDS account, go to Settings > Account & Billing, scroll down, and click the 'Cancel account' button. Confirm the cancellation when prompted.

Can I get a refund after cancelling my AutoDS membership?

Refunds are rare and subject to AutoDS's strict policies. You can request a refund by contacting AutoDS support directly, but be aware that full refunds are uncommon.

What happens to my data when I cancel my AutoDS account?

Your account information and data are saved for 30 days after cancellation. After this period, all data is permanently deleted.

Is it possible to pause my AutoDS subscription instead of cancelling?

Yes, you can pause your AutoDS account. Go to Settings > Account & Billing, click 'Manage/Cancel account', and choose 'Pause Account'.

How long does it take for the cancellation to take effect?

Cancellation is immediate, but you retain access to features until the end of your current billing cycle. After that, your account will be fully cancelled.