How to Close Navy Federal Account

Steps to close your Navy Federal account

• Contact Navy Federal to initiate account closure:

  • Call 1-888-642-6328 to speak with a representative about how to close your Navy Federal account
  • Visit a Navy Federal branch in person to cancel your Navy Federal membership
  • Go to navyfederal.org and submit an account closure request to start the Navy Federal account closure process

• Prepare before closing your Navy Federal account:

  • Stop all automatic bill payments and deposits linked to the account you want to close
  • Open a new account at a different financial institution if needed before canceling your Navy Federal membership
  • Ensure all pending transactions are complete before initiating the Navy Federal account closure process

• Handle special circumstances when closing a Navy Federal account:

  • For joint accounts, remove the other account holder first before proceeding with account closure
  • To close an account for a deceased loved one, call 1-800-8-323 for specialized assistance with the Navy Federal account closure process

• Be aware of potential issues when closing your Navy Federal account:

  • Navy Federal may return deposits or checks received after account closure
  • The credit union might reopen the closed account to process credits and debits

Important considerations for Navy Federal account closure

Account status

• Ensure your account has a positive balance before closing to avoid issues with the Navy Federal account closure process
• If your account is overdrawn, you may need to pay off the negative balance before canceling your Navy Federal membership

Documentation

• Expect to receive an account closure notice by mail within 30 days of completing the Navy Federal account closure process
• Keep this documentation for your records after you close your Navy Federal account

Credit impact

• Closing an account generally does not negatively impact your credit score when you cancel your Navy Federal membership
• However, if there are unresolved issues or unpaid balances when you close your Navy Federal account, it could affect your credit

FAQ

How do I close my Navy Federal account?

To close your Navy Federal account, you can call 1-888-642-3628, visit a branch in person, or submit a closure request on navyfederal.org. Make sure to stop all automatic payments and transfer funds before initiating the closure process.

What is the Navy Federal account closure process?

The Navy Federal account closure process involves contacting the credit union, preparing your account by stopping automatic transactions, ensuring a positive balance, and following their instructions to complete the closure. You may receive an account closure notice within 30 days.

Can I cancel my Navy Federal membership online?

Yes, you can start the process to cancel your Navy Federal membership online by submitting an account closure request through navyfederal.org. However, you may need to follow up with a phone call or visit a branch to complete the process.

What should I do before closing my Navy Federal account?

Before closing your Navy Federal account, stop all automatic bill payments and deposits, open a new account at a different institution if needed, ensure all pending transactions are complete, and transfer any remaining funds out of the account.

Will closing my Navy Federal account affect my credit score?

Generally, closing your Navy Federal account does not negatively impact your credit score. However, if there are unresolved issues or unpaid balances when you close the account, it could potentially affect your credit.